Globitel Releases a New Version of its Workforce Management System
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Descrição
Globitel, a leading telecom and customer care solutions provider, announced the release of version 2.4.1 of its outstanding Workforce Management solution; a platform for optimizing the performance of customer engagement centers by enhancing the ability to accurately forecast, schedule and monitor activities. Globitel’s Workforce Management is one of the company’s core solutions providing flexibility and ability
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